Inbound & outbound sales

Outbound sales / Telesales

Do you want to sell your product or service but you don’t have the appropriate people to do so? Or, you have not enough resources available to do this job? We set up a sales team that will call the people registered in your existing customers/prospects database in order to make them an offer they can’t refuse.

Customer loyalty programs

Satisfied customers are a powerful sales instrument. The effect of word-of-mouth publicity cannot be underestimated. Conquering new customers by proposing them interesting conditions is one thing; retaining confirmed clients is another one! Keeping your customers satisfied in an essential part of your sales strategy. We call your customers, thank them for their loyalty and, whenever possible, offer them a promotion (which may be associated to a contract renewal).

Up-selling & cross-selling

Do you want to keep and reinforce your existing customers? Our agents contact your B2B or B2C customers and scan possible opportunities to recommend new products or services, or to upgrade their existing package.

Inbound sales: Order intake & follow-up

We make sure that your present and new customers can easily order your products by phone, through your website, via email… In addition, we ensure the order follow-up so your customers remain satisfied and new customers are pleasantly surprised by the impeccable service you are offering.