An airplane crash on the premises of your company or a derailed train causing toxic contamination of the neighbouring area: it can also happen to you! You want to anticipate such incidents and offer your customers the best possible service even in times of disaster? You can count on IPG to assist you in this matter. We will check together with you how our contact center services can complement and support your crisis management in the most optimal way.
One of your products needs to be removed from the shelves? Your buyers and end-customers have to be informed about this situation and you need to be available at all times to provide additional information? We will take charge of the situation in only a few hours’ time and make sure that the damage remains limited. Your guarantee? Satisfied customers who will not question the quality of your product.
= Self Service
= Text Message
= Social Media